We are looking for an experienced and service-focused Workplace Experience Ambassador to support meetings and events at our location. This is a contract position that blends client-facing hospitality with hands-on room setup and audio-visual support in a large corporate environment. The person in this role will help create a seamless onsite experience by preparing event spaces, assisting guests, and ensuring meeting technology is ready to perform reliably.
Responsibilities:
- Prepare meeting rooms, training areas, and event spaces each day by arranging furniture and room layouts according to scheduled needs.
- Deliver, install, and remove event support items such as tables, chairs, easels, and presentation materials in a timely manner.
- Operate and monitor audio-visual technology for in-person, virtual, and hybrid meetings to help events run smoothly.
- Partner with colleagues to coordinate daily floor activity, communicate event updates, and support overall operational flow.
- Welcome onsite guests, confirm setup details, and resolve basic equipment or room issues to maintain a high level of service.
- Assist with event planning discussions and pre-event coordination meetings when operational input is needed.
- Handle equipment setup, breakdown, loading, unloading, storage, and secure transport in accordance with site procedures.
- Support inventory-related tasks, including equipment counts and general maintenance checks to keep assets organized and functional.
- Provide coverage for occasional evening or weekend events and assist with overtime needs related to event preparation or room resets.
- 3-5 years of experience in customer service, hospitality, workplace support, or a similar client-facing environment is preferred.
- Prior exposure to audio-visual equipment and event technology is preferred; hands-on AV support experience is a plus.
- Strong communication skills with the ability to interact professionally with guests, clients, and internal teams.
- Ability to solve problems quickly and stay composed while managing changing meeting or event needs.
- Comfortable performing physically active work, including extensive walking, lifting up to 20 pounds, and assisting with room setups.
- Willingness to use ladders and follow safety practices while handling equipment and supporting event spaces.
- Ability to work across multiple onsite locations or campus areas as business needs require.