Claims Assistant

We are looking for a detail-oriented Claims Assistant to join our healthcare administrative team in New Jersey. This is an in-office contract opportunity with the potential to become a long-term role for someone who is proactive, organized, and comfortable working with medical documentation and claim-related tracking. The ideal candidate will communicate clearly, manage multiple requests accurately, and support the claims process by maintaining complete and well-organized records.

Responsibilities:

• Review, collect, and organize medical documentation from systems such as Net Health and SharePoint to support claims and appeals activity.
• Record incoming requests, submissions, denials, and appeal activity in department tracking tools while keeping information current and accurate.
• Prepare claim-related files for internal review by ensuring records are complete, properly arranged, and aligned with departmental guidelines.
• Respond to requests from facilities within expected timelines and provide clear, accurate updates when needed.
• Submit required records through online portals or by mail, depending on the submission method requested.
• Generate and provide reports when requested to assist with claims follow-up and department oversight.
• Maintain spreadsheets with precise claim status details and supporting information in accordance with established standards.
• Follow direction from the Claims Department Manager to process tasks consistently and support daily operational needs.
• College degree required.
• Strong verbal and written communication skills with a courteous and detail-focused approach.
• High level of accuracy and close attention to detail when handling records and data.
• Comfort using computers to review documents, manage files, and update tracking information.
• Experience with Microsoft Excel or similar spreadsheet software, or the ability to learn quickly.
• Ability to work efficiently in a fast-paced office environment while managing multiple priorities.
• Self-motivated and proactive, with a willingness to take initiative and learn new processes.