We are looking for a dependable Administrative Assistant to support daily office and shipping coordination activities at a chemical manufacturing facility in St. Louis, Missouri. This Long-term Contract position is ideal for someone who enjoys balancing front-desk interaction, customer communication, and accurate administrative processing in a fast-paced environment. The role requires strong attention to detail, sound judgment, and a willingness to work comfortably in both office areas and on the production floor as needed.
Responsibilities:
- Welcome guests and contractors, verify identification, and manage front-desk sign-in procedures with professionalism.
- Handle incoming phone calls, direct inquiries to the appropriate contacts, and manage routine mail and fax communications.
- Enter, update, and maintain sales orders, customer purchase orders, and material receipt records within company systems.
- Review order documentation carefully to confirm completeness and accuracy before processing.
- Prepare and print shipping paperwork for outbound loads and ensure documents are ready for scheduled pickups.
- Digitize completed shipment records and upload them accurately into internal tracking systems.
- Coordinate transportation arrangements with freight carriers to support timely deliveries.
- Communicate order readiness to customers and provide status updates as needed.
- Escalate service concerns or order-related issues to management for prompt resolution.
- Support operational needs that may require time on the production floor while following site safety expectations, including steel-toe footwear requirements.
- Previous experience in administrative support, customer service, or front-desk coordination.
- Strong data entry skills with the ability to work accurately in internal business systems.
- Clear verbal and written communication skills for interacting with customers, visitors, and internal teams.
- Proven ability to stay organized, manage multiple priorities, and meet deadlines in a busy setting.
- Detail-oriented approach with a high level of accuracy in order entry and document handling.
- Comfortable using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Ability to work in a manufacturing environment and spend time on the production floor when needed.
- Steel-toe shoes are required for this position.