We are looking for a dependable Bilingual Spanish Receptionist to support daily front desk operations in North Miami, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and administrative tasks organized. The person in this role will serve as a key point of contact for guests, callers, and internal staff, helping the office run smoothly through strong coordination and attention to detail.
Schedule: Candidates must be available to work two Saturdays per month as part of the regular schedule.
Responsibilities:
- Manage the front desk by greeting visitors, directing them appropriately, and maintaining a welcoming first impression for the office.
- Handle incoming calls through a multi-line phone system, route messages accurately, and respond to general inquiries in a timely manner.
- Communicate professionally in both English and Spanish with visitors, callers, clients, and internal staff.
- Coordinate calendars and arrange appointments, ensuring schedules are updated and communicated clearly to relevant team members.
- Prepare, send, and respond to email correspondence with accuracy across internal and external contacts.
- Enter and maintain data in office systems, keeping records current, organized, and easy to retrieve.
- Organize physical and digital files to support efficient document management and day-to-day administrative needs.
- Assist with routine clerical tasks using Microsoft Word, Excel, and Outlook to support office operations and reporting.
- Provide courteous customer service by addressing questions, resolving basic issues, and escalating matters when needed.
- Previous experience in a receptionist, front desk, or administrative support role.
- Ability to operate a multi-line phone system and manage a high volume of calls with accuracy.
- Strong customer service and interpersonal skills with a detail-oriented and approachable demeanor.
- Proficiency with Microsoft Word, Excel, and Outlook for daily communication and administrative tasks.
- Accurate data entry skills with close attention to detail and organization.
- Ability to manage appointments, prioritize tasks, and handle multiple responsibilities in a fast-paced setting.
- Strong written and verbal communication skills, including clear and well-structured email correspondence.