We are looking for a welcoming and organized Receptionist to join our team in Conroe, Texas in a Contract to Permanent position. This onsite role combines front-desk support with sales assistance, offering the opportunity to interact directly with customers while helping maintain smooth day-to-day office operations. The ideal candidate brings a detail-oriented attitude, strong communication skills, and a genuine interest in learning the home sales process and growing within the company.
Responsibilities:
- Welcome visitors to the office, provide a positive first impression, and assist customers with questions or next steps during their visit.
- Support the sales team with daily coordination tasks, helping keep appointments, documents, and customer interactions organized.
- Guide prospective buyers through the design or color room while clearly explaining available features and options.
- Learn the company’s standard offerings and overall sales and construction process in order to communicate information accurately to customers.
- Assist with scheduling color selection meetings and help customers make informed choices on finishes, features, and design combinations.
- Assemble sales documentation, maintain complete customer files, and ensure paperwork is submitted within required timelines after each sale.
- Prepare related materials for upcoming appointments as needed by the sales staff.
- Update client tracking spreadsheets, and handle filing along with other general administrative duties.
- Previous experience in a receptionist, front desk, customer service, or administrative support role is preferred.
- Strong interpersonal skills with the ability to communicate professionally and build rapport with customers and team members.
- Willingness to learn new processes, product details, and sales support responsibilities through on-the-job training.
- Solid organizational skills and close attention to detail when handling files, schedules, and customer information.
- Basic to intermediate Microsoft Excel skills required for spreadsheet updates and general office tasks.
- Ability to manage multiple priorities in a busy onsite office environment while maintaining accuracy and professionalism.
- Comfortable answering inbound calls and handling a multi-line phone system effectively.