We are looking for a detail-oriented Receptionist to support daily front-desk operations for a busy office in Des Moines, Iowa. This is a contract to hire opportunity suited for someone who brings strong customer service skills, sound judgment, and a highly organized approach to administrative support. The ideal candidate will serve as the first point of contact for visitors and callers while helping keep records, payments, and office communications accurate and well managed.
Responsibilities:
- Welcome guests in a courteous manner and direct them appropriately
- Manage a multi-line phone system, respond to incoming calls promptly, and relay messages to the correct team members.
- Record and process member payments and contractor check transactions using secure office systems.
- Handle cash receipts carefully and prepare deposit documentation for banking activities.
- Sort incoming mail and distribute correspondence
- Prepare and send dues-related letters and small mailings to contractors as needed.
- Maintain both paper and digital records for members and contractors, including timely entry of new member information.
This opportunity is perfect for someone who wants to put down roots with a company, enjoy a small-office environment, and build a long-term career in administrative and receptionist support. Please apply today! Call 515.706.4974 with any questions.
Requirements:
- Previous experience in a receptionist, front-desk, or administrative support position.
- Experience working for a union or nonprofit is a plus.
- Ability to manage inbound calls on a multi-line or switchboard phone system with professionalism and accuracy.
- Strong verbal and written communication skills with a customer-focused approach.
- Proficiency with Microsoft Office, especially Outlook, Word, and Excel.
- Experience handling confidential information, payments, cash, or basic financial records with attention to detail.
- Strong organizational skills with the ability to maintain accurate files in both electronic and hard-copy formats.
This opportunity is perfect for someone who wants to put down roots with a company, enjoy a small-office environment, and build a long-term career in administrative and receptionist support. Please apply today! Call 515.706.4974 with any questions.
