We are looking for an Employee Relations Specialist to support a busy HR function in Harrisburg, Pennsylvania. This position for a detail-oriented individual who can confidently handle employee relations matters, contribute to a positive workplace experience, and adapt quickly in a fast-paced onsite environment. The ideal candidate brings prior HR support experience, strong judgment, and the ability to manage sensitive situations with discretion.
Responsibilities:
- Manage employee relations cases by gathering facts, documenting concerns, and helping resolve workplace issues in a fair and timely manner.
- Conduct employee and stakeholder interviews to support reviews, inquiries, and workplace investigations.
- Partner with HR and leadership to address performance-related matters and recommend appropriate next steps.
- Promote employee engagement by supporting initiatives that strengthen communication, trust, and workplace morale.
- Maintain accurate records of employee relations activity while ensuring confidentiality and compliance with organizational standards.
- Provide day-to-day guidance on HR processes, workplace policies, and employee concerns to managers and staff.
- Assist with case follow-up, action tracking, and resolution planning to help ensure consistent outcomes.
- Contribute to a collaborative onsite HR team environment and adjust priorities as business needs change.
- Previous experience in HR administration, employee relations coordination, or a similar human resources support role.
- Hands-on experience conducting workplace investigations and interviews related to employee concerns.
- Knowledge of employee relations practices, performance management, and applicable local employment law.
- Strong interpersonal skills with the ability to handle sensitive matters with sound judgment.
- Demonstrated initiative, adaptability, and the ability to learn new processes quickly.
- Bachelor’s degree required, or an associate degree combined with at least 5 years of relevant experience.
- Experience supporting employee engagement efforts in a detail-oriented work environment.
- Higher education industry experience is helpful but not required.
