We are looking for a Benefits Coordinator to support employee and retiree benefits activities for a long-term contract role based in Harwich, Massachusetts. This position will help ensure benefit programs are administered accurately, employee updates are processed on time, and questions are handled with professionalism and care. The role offers a flexible 19-hour-per-week schedule and is well suited for someone who can manage details, coordinate with multiple partners, and provide dependable day-to-day support.
Responsibilities:
- Oversee routine benefits administration tasks, ensuring plans and related records are maintained accurately and in a timely manner.
- Process employee enrollments, status updates, qualifying life event changes, and terminations while confirming information is complete and compliant.
- Work closely with payroll to align benefit deductions, resolve discrepancies, and support accurate reporting.
- Serve as a point of contact for benefit providers and external partners to address plan issues, eligibility questions, and service concerns.
- Assist employees and retirees by responding to benefit-related inquiries and explaining available options, processes, and deadlines.
- Support COBRA-related activities and help coordinate required notices, documentation, and follow-up actions.
- Provide administrative support for leave of absence matters by tracking requests and helping maintain accurate records.
- Review benefits data for accuracy and help identify and resolve inconsistencies across internal files and vendor reports.
- 1–3 years of experience in benefits administration, benefits coordination, or a related human resources support role.
- Working knowledge of employee benefit functions, including enrollments, changes, and ongoing plan administration.
- Experience supporting payroll coordination as it relates to benefit deductions and employee updates.
- Familiarity with COBRA administration and leave of absence processes.
- Understanding of compensation and benefits practices and the ability to handle sensitive information with discretion.
- Strong organizational skills with close attention to detail and the ability to manage multiple tasks effectively.
- Clear written and verbal communication skills with a customer-focused approach to employee support.