We are looking for an Administrative Assistant to support affordable housing and residential leasing operations in New Orleans, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who can balance front-desk coordination, resident communication, and detailed administrative work in a mission-driven non-profit environment. The person in this role will help maintain organized records, assist with leasing-related activities, and provide responsive service to applicants, residents, and internal staff.
Responsibilities:
- Manage daily administrative activities, including document preparation, file maintenance, and general office support for housing and leasing operations.
- Welcome visitors and handle incoming calls professionally, directing inquiries and providing accurate information to residents, applicants, and partners.
- Enter, update, and verify data in tracking systems and spreadsheets to maintain accurate leasing, resident, and case-related records.
- Support leasing processes by coordinating appointments, preparing paperwork, and assisting with application and occupancy documentation.
- Maintain organized resident files and ensure records align with affordable housing program guidelines, including LIHTC-related documentation.
- Use Microsoft Excel to track property, applicant, and administrative information, create reports, and monitor key details with accuracy.
- Assist with case management coordination by organizing correspondence, scheduling follow-ups, and helping staff maintain timely communication.
- Provide receptionist and front-office coverage while helping the team sustain efficient day-to-day operations.
- Experience in administrative support, office coordination, or front-desk operations.
- Ability to manage inbound calls, greet visitors, and communicate professionally with diverse audiences.
- Strong data entry skills with a high level of accuracy and attention to detail.
- Working knowledge of affordable housing, residential leasing, or related property administration.
- Familiarity with LIHTC compliance documentation and leasing processes is preferred.
- Advanced proficiency in Microsoft Excel, including the ability to organize and track detailed information.
- Ability to manage multiple tasks, stay organized, and meet deadlines in a fast-paced office environment.