Archived listing. The details below describe a past opening.
We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract opportunity with permanent potential focuses on managing complex secondary insurance receivables, addressing claim denials, and supporting efficient revenue cycle operations across a range of non-Medicare payer types. The position also contributes to front desk coverage, team support, and special projects within a fast-paced office environment.
Responsibilities:
- Manage and resolve outstanding secondary insurance balances for commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto claims, and other non-Medicare accounts.
- Investigate aging receivables and take appropriate follow-up actions to improve collections and reduce unresolved account balances.
- Review denied or rejected claims, determine the appropriate next steps, and coordinate routing for timely resolution.
- Use business systems and accounting platforms, including Oracle, SharePoint, and patient accounting applications, to document activity and maintain accurate records.
- Provide assistance at the front desk while following established office security procedures and visitor protocols.
- Support newer team members through training assistance, shadowing, and day-to-day guidance on workflows and best practices.
- Contribute to accounts receivable initiatives and departmental projects designed to improve operational performance and billing outcomes.
- Experience working in accounts receivable, medical billing, or healthcare collections environments.
- Knowledge of secondary insurance follow-up and payer categories such as commercial, Medicare Advantage, workers’ compensation, auto, and other non-Medicare plans.
- Familiarity with accounting, billing, or enterprise systems such as Oracle, ERP platforms, CRM tools, or comparable financial software.
- Understanding of claim denial review, account reconciliation, and patient account resolution processes.
- Ability to manage multiple priorities with strong attention to detail and consistent follow-through.
- Strong communication skills and the ability to work effectively with internal teams, office visitors, and new staff members.
- Comfortable supporting front desk responsibilities within a structured office setting and adhering to security procedures.