We are looking for a Marketing/Communications Coordinator to support member outreach and engagement for a non-profit organization in Philadelphia, Pennsylvania. This Contract position focuses on connecting prospective members with program offerings, guiding them through enrollment, and strengthening participation through clear, timely communication. The ideal candidate brings strong marketing communication skills, administrative coordination experience, and the ability to manage follow-up efforts with accuracy and professionalism.
Responsibilities:
- Develop and deliver outreach communications that explain program value, address inquiries, and encourage prospective members to get involved.
- Oversee onboarding and enrollment activities by collecting required information, maintaining accurate records, and sharing updates with relevant internal teams.
- Execute follow-up campaigns through email and other communication channels to improve engagement and increase participation rates.
- Provide day-to-day coordination support for marketing and account-related activities, including tracking milestones, monitoring progress, and reporting status updates.
- Create and refine marketing content that supports member acquisition, retention, and overall program visibility.
- Partner with colleagues across functions to ensure communications are aligned, timely, and responsive to program needs.
- Experience in marketing communications, member outreach, or a similar coordination-focused role.
- Ability to manage email campaigns and follow-up communications with strong attention to detail.
- Strong written and verbal communication skills, with the ability to explain programs and services clearly.
- Proven organizational skills with experience handling administrative tasks, tracking progress, and maintaining accurate information.
- Familiarity with marketing content development and execution of day-to-day marketing activities.
- Ability to work effectively in a fast-paced environment while managing multiple priorities.
- Experience supporting corporate marketing or non-profit communication initiatives is preferred.