We are looking for a compassionate and detail-focused Patient Registration individual to support patient access services in the Greater Philadelphia Region. The Patient Registration position is a contract position within a healthcare setting, where you will help patients navigate insurance verification, authorization requirements, and registration-related questions. The Patient Registration role calls for strong communication, sound judgment, and a patient-centered approach to delivering accurate administrative support.
What you get to do every single day:
- Review insurance plans and confirm eligibility, benefits, and coverage details before services are provided.
- Secure required prior approvals by coordinating with payers, provider offices, and clinical teams in a timely manner.
- Manage incoming referrals and ensure supporting information is complete, accurate, and ready for processing.
- Guide patients through financial discussions by explaining coverage details, potential out-of-pocket costs, and next steps.
- Maintain precise records of verification outcomes, authorization status, and related patient account information.
- Address insurance and access issues by researching discrepancies and identifying practical solutions.
- Support patient registration and scheduling activities while delivering courteous, empathetic service at every interaction.
- Previous experience in insurance verification, prior authorization, referrals, patient registration, or healthcare administrative support.
- Ability to communicate clearly and professionally with patients, payers, and internal staff.
- Strong customer service skills with a respectful and compassionate approach to patient interactions.
- High level of accuracy and attention to detail when handling documentation and coverage information.
- Comfortable managing multiple tasks in a fast-paced medical or hospital environment.
- Critical thinking skills with the ability to resolve insurance-related questions and barriers effectively.
- Familiarity with medical terminology and healthcare workflows is preferred.
Interested candidates should reach out to Tori Gill at 215.568.4580 and reference JO# 03720-0013537065