Medical Scheduler

A Healthcare company is looking for an experienced Medical Scheduler to join a respected hospital system. This Medical Scheduler is ideal for someone who excels at coordinating patient appointments, maintaining accurate records, and delivering thoughtful service in a fast-paced healthcare setting. The Medical Scheduler supports Radiology and Oncology scheduling needs while helping patients move efficiently through important diagnostic and treatment-related visits.

Key Responsibilities:

• Coordinate new and existing appointments for Radiology and Oncology services, including changes, cancellations, and confirmations.
• Arrange diagnostic imaging visits such as CT scans, MRI exams, X-rays, ultrasounds, and related procedures based on department guidelines.
• Manage oncology scheduling needs for consultations, return visits, and treatment-associated appointments with close attention to timing and accuracy.
• Review patient demographic details, coverage information, referrals, and required authorizations before finalizing visits.
• Document appointment information, patient updates, and relevant notes accurately within the electronic medical record system.
• Navigate updated scheduling workflows and procedures as part of ongoing electronic medical record system changes across the hospital network.
• Resolve calendar conflicts and scheduling issues promptly to ensure patients are placed in appropriate appointment slots.
• Communicate with patients in a courteous, compassionate, and detail-oriented manner, especially when coordinating urgent or complex care needs.
• Partner with physicians, clinical teams, and other departments to support smooth patient flow and effective care coordination.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

• Prior experience scheduling patient appointments within a medical, hospital, or healthcare practice environment.
• Working knowledge of coordinating visits for multiple service lines, preferably including diagnostic imaging or oncology and EPIC EMR.
• Ability to verify patient demographics, insurance details, referrals, and authorization requirements with accuracy.
• Strong communication skills with the ability to assist patients clearly and professionally by phone and through scheduling interactions.
• Comfortable entering and maintaining precise information in electronic medical record or scheduling systems.
• Proven ability to manage competing priorities, resolve scheduling conflicts, and stay organized in a high-volume setting.
• Detail-oriented approach with a strong commitment to patient service and administrative accuracy.