Medical Receptionist

We are looking for a Medical Receptionist to support a busy healthcare office in New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage scheduling, communication, and administrative tasks while working with electronic health record systems in a fast-paced clinical environment.

Responsibilities:

• Welcome patients upon arrival, guide them through the check-in process, and help maintain an orderly front-desk experience.
• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate staff members.
• Schedule, confirm, and update appointments while ensuring patient information is entered accurately in the system.
• Review insurance details, confirm coverage, and collect or update required registration and billing information.
• Maintain patient charts and electronic records using healthcare software platforms such as Allscripts, Cerner, Epic EMR, Dentrix, or Eaglesoft as needed.
• Coordinate with clinical and administrative teams to support daily office workflow and timely patient service.
• Prepare, organize, and update documentation so records remain complete, accurate, and easy to access.
• Assist with front-office process updates, including changes related to systems or workflows, when required by the practice.
• At least 1 year of experience in a medical receptionist or similar front-desk healthcare role.
• Hands-on experience using electronic health record or practice management systems in a clinical setting.
• Familiarity with platforms such as MEDENT, Allscripts, Cerner Technologies, Epic EMR, Dentrix, or Eaglesoft is preferred.
• Ability to answer inbound calls professionally and manage multiple tasks in a fast-paced office environment.
• Experience checking in patients, updating charts, and handling routine administrative documentation.
• Knowledge of insurance verification procedures and patient registration processes.
• Strong communication, organization, and customer service skills with close attention to detail.