Medical Scheduler

A Healthcare Company is looking for an experienced Medical Scheduler to join a respected hospital system. This remote Medical Scheduler opportunity is ideal for someone who brings strong coordination skills, accuracy in patient data handling, and a compassionate approach to patient interactions. The Medical Scheduler will help keep Radiology and Oncology scheduling operations running smoothly while working closely with patients, providers, and support teams.

Key Responsibilities:

• Manage appointment calendars for Radiology and Oncology services, including new visits, return appointments, and schedule changes.
• Arrange diagnostic imaging visits such as CT scans, MRIs, X-rays, ultrasounds, and related procedures based on department guidelines.
• Coordinate oncology-related bookings for consultations, follow-up care, and treatment appointments with close attention to timing and patient needs.
• Review patient records to confirm demographic details, insurance coverage, referral documentation, and required authorizations before finalizing visits.
• Maintain complete and accurate scheduling information in the organization’s electronic record system, including appointment updates and relevant notes.
• Resolve calendar conflicts and adjust bookings as needed to support appropriate patient placement and efficient department flow.
• Communicate with patients in a thorough and supportive manner when confirming visits, providing instructions, or addressing scheduling questions.
• Partner with physicians, clinical staff, and operational teams to ensure smooth coordination across departments.
• Adapt to revised scheduling workflows and procedures associated with the electronic medical record transition while maintaining service quality.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

• Prior experience scheduling patient appointments in a hospital, clinic, or other healthcare environment.
• Working knowledge scheduling processes and EPIC EMR is strongly preferred.
• Ability to verify patient demographics, insurance information, referrals, and authorizations with a high degree of accuracy.
• Strong communication skills with the ability to assist patients clearly and compassionately over the phone and through other channels.
• Proficiency with electronic medical record systems and confidence entering and updating detailed patient information.
• Proven ability to manage multiple scheduling priorities, identify conflicts, and make timely adjustments.
• Detail-oriented approach with strong organizational skills and commitment to maintaining accurate records.