Medical Scheduler

A Healthcare Company is looking for an experienced Medical Scheduler to join a respected hospital system. This remote Medical Scheduler opportunity is ideal for someone who brings strong coordination skills, accuracy in patient data handling, and a compassionate approach to patient interactions. The Medical Scheduler will help keep Radiology and Oncology scheduling operations running smoothly while working closely with patients, providers, and support teams.

Key Responsibilities:

• Manage appointment booking, changes, and confirmations for Radiology and Oncology services, ensuring timely access to care.
• Arrange diagnostic imaging visits such as CT scans, MRIs, X-rays, ultrasounds, and related procedures based on department guidelines.
• Coordinate oncology-related visits, including new patient consultations, follow-up appointments, and treatment scheduling.
• Review patient records for accuracy by confirming demographics, insurance details, referral information, and authorization requirements.
• Maintain precise scheduling documentation and update patient and appointment data within the electronic medical record system.
• Adjust quickly to revised scheduling workflows and operational changes associated with the organization's EMR transition.
• Troubleshoot calendar overlaps, incorrect bookings, and other scheduling issues to keep appointments organized and appropriate.
• Communicate with patients in a courteous and empathetic manner, especially when handling sensitive or urgent care needs.
• Partner with providers, clinical teams, and support departments to promote smooth coordination across the patient journey.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

• Prior experience scheduling appointments in a healthcare, hospital, or medical office environment.
• Working knowledge of scheduling processes and EPIC EMR is strongly preferred.
• Ability to verify patient demographic details, insurance coverage, referrals, and related documentation accurately.
• Comfortable contacting patients to confirm visits, provide scheduling updates, and address routine questions.
• Strong attention to detail with the ability to manage multiple appointments and changing priorities effectively.
• Proficiency using electronic medical record systems and other scheduling software tools.
• Excellent interpersonal and customer service skills when assisting patients and collaborating with care teams.