We are looking for a Medical Receptionist to support a busy healthcare office in Union, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a welcoming patient experience while keeping front desk operations organized and efficient. The person in this role will serve as a key point of contact for patients, manage appointment flow, and help maintain accurate administrative and clinical records.
Responsibilities:
- Greet patients and visitors warmly, provide guidance upon arrival, and ensure they are directed to the appropriate area or staff member.
- Coordinate appointment calendars by booking new visits, adjusting existing schedules, and confirming upcoming patient appointments.
- Help patients complete intake paperwork, verify required information, and support an efficient registration process.
- Receive copayments and assist with answering routine questions related to office payment procedures.
- Enter and update patient information accurately in the electronic medical record system to support smooth daily operations.
- Respond to phone calls and front desk inquiries, escalating messages or service requests to the correct team when necessary.
- Carry out administrative support tasks such as scanning documents, filing records, and completing data entry with attention to detail.
- Contribute to the overall workflow of the office by assisting with day-to-day front desk coverage and other assigned operational duties.
- High school diploma or equivalent is required.
- At least 2 years of experience in a receptionist, front desk, administrative, or medical office setting is preferred.
- Demonstrated ability to deliver strong customer service and communicate professionally with patients, visitors, and staff.
- Working knowledge of Microsoft Office applications and standard office equipment.
- Familiarity with appointment scheduling platforms or electronic medical record systems is an advantage.
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and professionalism.
- Reliable transportation and flexibility to travel between office locations if needed.
- Basic understanding of medical terminology and patient check-in or scheduling workflows is preferred.