We are looking for an accomplished Interim Director of Shared Services to oversee high-volume accounts payable and accounts receivable operations in Plano, Texas. This Contract position calls for a strategic and hands-on leader who can strengthen service delivery, elevate team performance, and improve transactional accounting processes across the organization. The ideal candidate brings deep experience in shared services environments and a strong record of advancing efficiency through process redesign, automation, and operational discipline. This is onsite 5 days a week in Richardson.
Responsibilities for the Interim Director of Shared Services
- Direct the daily performance of shared services functions, with oversight of accounts payable, accounts receivable, billing, collections, cash application, and payment activities.
- Guide managers and team leads by setting measurable objectives, aligning priorities, and reinforcing accountability across a large transactional accounting organization.
- Launch and manage initiatives that improve workflow efficiency, increase scalability, and enhance internal controls within accounting operations.
- Collaborate with finance, accounting, operations, and senior leadership to resolve service issues and support broader business goals.
- Oversee vendor-related processes, invoice handling, customer billing, and collection efforts to promote timely and accurate transaction processing.
- Lead automation efforts, system enhancement projects, and process transformation work to modernize shared services capabilities.
- Establish performance indicators, service benchmarks, and reporting dashboards to monitor output, quality, and responsiveness.
- Create and maintain standardized procedures, process documentation, and control frameworks that support consistency and compliance.
- Support organizational change by driving adoption of new tools, workflows, and operating practices across affected teams.
- Champion continuous improvement by identifying opportunities to reduce risk, increase productivity, and strengthen overall operational effectiveness.
- Bachelor’s degree in Accounting, Finance, Business, or a related discipline.
- At least 10 years of progressive experience in shared services, accounting operations, accounts payable, or accounts receivable environments.
- Minimum of 5 years of leadership experience managing managers, supervisors, and staff.
- Demonstrated success leading teams of 20 or more employees within a fast-paced, high-volume setting.
- Strong knowledge of transactional accounting areas including AP, AR, billing, collections, cash application, and vendor management.
- Experience driving automation, process improvement, system implementation, or operational transformation initiatives.
- Advanced analytical, communication, and organizational skills, including strong Excel and reporting capabilities.
- Familiarity with tools and platforms such as D365, BlackLine, Power BI, Alteryx, or similar financial and reporting technologies is preferred.