We are looking for an experienced Front Desk Coordinator to serve as the first point of contact for visitors and callers. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming environment while keeping front office operations organized and responsive. The person in this role will balance guest support, phone coverage, and daily administrative coordination with strong attention to detail.
Responsibilities:
- Welcome guests and staff with a friendly, detail-oriented presence and ensure the reception area remains orderly and inviting.
- Manage a multi-line phone system, directing incoming calls promptly and accurately to the appropriate individuals or departments.
- Provide front desk assistance by answering questions, sharing information, and helping visitors address their needs efficiently.
- Coordinate front desk activities such as visitor check-in, message handling, and general office communication throughout the day.
- Monitor inbound call volume and respond courteously while maintaining a high standard of customer service.
- Support day-to-day administrative tasks that help the office run smoothly, including basic clerical and scheduling assistance.
- Maintain clear communication with internal team members to relay important visitor or caller information in a timely manner.
- Prior experience in a front desk, receptionist, or customer-facing administrative role.
- Comfortable handling a switchboard or multi-line phone system with accuracy and a service-focused approach.
- Strong verbal communication skills and a courteous, service-oriented approach.
- Ability to manage multiple incoming requests while staying organized in a busy office setting.
- Experience assisting visitors or clients in a concierge or hospitality-focused capacity is preferred.
- Dependable attendance, sound judgment, and a detail-oriented demeanor.
- Basic administrative and clerical skills, including message taking and coordination of routine office tasks.