A healthcare company is looking for a detail-oriented Surgery Scheduler with strong data entry skills to support a busy ambulatory surgery setting in Beverly Hills, California. This Surgery Scheduler will coordinate procedure bookings, align patient and provider logistics, and help ensure all required records and approvals are in place before the date of service. The Surgery Scheduler brings strong scheduling judgment, clear communication skills, and the ability to manage sensitive patient information with accuracy and professionalism.
Key Responsibilities:
- Coordinate surgical appointments for outpatient procedures across multiple providers, balancing availability, timing, and operational needs.
- Maintain precise case information in the electronic scheduling platform, ensuring patient, insurance, and procedure details remain current and complete.
- Confirm coverage, benefits, and authorization status with insurance carriers before scheduled services to reduce delays or denials.
- Partner with physician offices, patients, anesthesia teams, and surgery center staff to finalize procedure dates, arrival times, and related logistics.
- Review incoming orders and clinical paperwork for accuracy, following up on missing approvals, documentation, or discrepancies prior to surgery.
- Monitor daily and future schedules for gaps, overlaps, or conflicts and take action to resolve issues quickly and efficiently.
- Provide patients with scheduling updates and pre-operative guidance as appropriate, helping them understand next steps before their procedure.
- Work closely with administrative, clinical, and billing teams to confirm all required information is secured and documented before the day of surgery.
- Respond promptly to cancellations, schedule adjustments, and urgent requests while maintaining continuity across all affected parties.
Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
Qualifications:
- Strong data entry skills with a high level of accuracy and attention to detail
- Prior experience scheduling surgical procedures or coordinating appointments in a healthcare or ambulatory surgery environment.
- Working knowledge of patient scheduling, medical insurance verification, and surgery-related administrative workflows.
- Proficiency with Epic EMR or a comparable electronic medical record and scheduling system.
- Ability to manage detailed data entry with a high level of accuracy and maintain organized records.
- Strong communication skills with the ability to interact effectively with patients, physician offices, and internal teams.
- Understanding of insurance eligibility, benefits review, and authorization processes related to scheduled procedures.
- Ability to handle changing priorities, urgent updates, and confidential information in a fast-paced medical setting.