Community Manager (PM)

We are looking for a Community Manager (PM) to support the day-to-day workplace experience for a client site in Los Angeles, California. This Long-term Contract position is ideal for someone who enjoys creating an organized, welcoming, and service-focused office environment while balancing hospitality, communication, and operations. The person in this role will serve as a visible onsite resource, helping employees, coordinating workplace activities, and partnering with internal teams and vendors to keep the space running smoothly.

Responsibilities:

• Perform regular site inspections to confirm meeting rooms, shared spaces, kitchens, and common areas are clean, stocked, and ready for use.
• Organize workplace events, engagement activities, and onsite programs, including preparation, coordination during the event, and reset afterward.
• Create, submit, and monitor service tickets and work orders, working closely with facilities and AV/IT contacts to drive timely resolution.
• Prepare and share workplace updates related to amenities, events, building notices, and service disruptions in a clear and thorough manner.
• Oversee spending for office supplies, refreshments, and smaller community initiatives while maintaining accurate records and inventory levels.
• Act as the primary onsite point of contact for day-to-day workplace needs, delivering a high level of service and responsiveness.
• Build effective working relationships with employees, vendors, and support teams to ensure consistent service delivery across the site.
• 1-2 years of experience in hospitality, employee experience, community management, office coordination, or another client-facing workplace setting.
• Strong verbal and written communication skills with the ability to interact professionally with staff, vendors, and business partners.
• Proven ability to work independently, recognize operational needs, and follow tasks through to completion.
• Solid organizational skills with close attention to detail and the ability to manage several priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, PowerPoint, and Teams.
• Experience supporting both service-oriented employee interactions and administrative or operational office responsibilities.
• Comfortable learning workplace tools such as ticketing platforms, visitor systems, and Google Workspace applications.