We are looking for an experienced Receptionist to support a detail-oriented office environment. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming first impression while keeping daily front-desk operations organized and efficient. The role combines visitor coordination, scheduling support, and administrative assistance in a fast-moving setting where discretion and strong service skills are essential.
Responsibilities:
- Welcome guests and clients with a courteous, detail-oriented approach and coordinate notifications to internal staff upon arrival.
- Manage incoming calls and direct inquiries to the appropriate manager, department, or contact based on business needs.
- Schedule meeting spaces, visitor offices, and related services through calendars and reservation systems to support smooth daily operations.
- Help resolve room availability or resource conflicts by identifying practical alternatives and coordinating with relevant parties.
- Arrange food and beverage orders for meetings and events while confirming accuracy, timing, and delivery requirements.
- Provide administrative support such as processing expense-related tasks, assisting with assigned projects, and maintaining organized records.
- Issue and track visitor access cards and parking validations while keeping required logs current and accurate.
- Handle confidential information and sensitive documents with a high level of care.
- High school diploma or equivalent required; additional education or comparable relevant experience is a plus.
- At least 1 year of experience in a reception, switchboard, or administrative support role, preferably within a corporate, legal, or banking setting.
- Demonstrated ability to deliver strong customer service and create a positive experience for visitors, clients, and employees.
- Working knowledge of Microsoft Office applications, including Word, Excel, and Outlook, along with general office and workflow tools.
- Comfortable learning business operations and internal contacts in order to route calls and assist guests effectively.
- Able to manage multiple priorities, stay organized under pressure, and meet deadlines with accuracy and attention to detail.
- Capable of working independently as well as collaboratively in a fast-paced team environment with diverse stakeholders.
- Trusted to exercise sound judgment, protect confidential information, and determine when issues should be resolved directly or escalated.