We are looking for an experienced and dependable Receptionist to support a homeowners association management office in Summerville, South Carolina. This Contract opportunity is ideal for someone who enjoys being the first point of contact for residents, guests, and service providers while keeping daily office activities running smoothly. The person in this role will balance front desk coverage, customer support, and administrative coordination in a detail-oriented, team-oriented setting.
Responsibilities:
- Welcome residents, visitors, and vendors while creating an organized and detail-oriented front office experience.
- Manage incoming phone calls and direct questions or concerns to the appropriate team members in a timely manner.
- Use building access tools such as intercom and camera systems to confirm visitors and authorize entry when appropriate.
- Respond to homeowner questions related to assessments, payments, and general community office matters.
- Accept, document, and organize payments and other routine office transactions with accuracy.
- Receive incoming mail and deliveries, then sort and distribute items to the proper recipients.
- Provide administrative support to office leadership, including help with scheduling, records, and daily coordination tasks.
- Address elevated service concerns calmly and ensure unresolved matters are routed to the right internal contact.
- Maintain orderly files, documents, and front desk records to support efficient office operations
- Prior experience in a receptionist, front desk, administrative support, or customer service role.
- Ability to handle a multi-line phone system and manage a steady flow of inbound calls effectively.
- Strong verbal and written communication skills with a courteous and service-oriented approach.
- Comfortable interacting with homeowners, residents, visitors, and vendors in a courteous manner.
- Solid organizational skills and close attention to detail when handling records, payments, and correspondence.
- Basic computer knowledge, including Microsoft Outlook, Word, and Excel.
- Ability to manage multiple priorities independently while maintaining accuracy and consistency.
