SR. Office Services Associate

We are looking for a detail-oriented SR. Office Services Associate to join our team in a Contract position. This role supports daily office operations with a strong focus on front-of-house service, print and copy production, mail handling, and document intake in a corporate environment. The ideal candidate brings a customer-first mindset, stays organized under pressure, and can manage multiple service requests while maintaining accuracy and confidentiality.

Responsibilities:

• Provide front desk and front-of-house support by assisting visitors, employees, and clients with responsiveness.
• Process print, copy, scanning, and document intake requests in accordance with established service procedures and quality expectations.
• Handle incoming and outgoing mail services, ensuring timely sorting, distribution, and delivery of materials.
• Review service requests and job instructions for completeness before starting work to reduce delays and errors.
• Track assignments through appropriate logs and maintain accurate records for office services activity.
• Organize daily tasks by urgency and service deadlines, escalating concerns when timing or job requirements may be impacted.
• Perform routine quality checks on completed work and help maintain high standards across team output.
• Replenish paper, toner, and other supplies, and resolve basic equipment issues to keep operations running smoothly.
• Follow client-site policies and internal service standards while using materials and equipment efficiently and safely.
• High school diploma or equivalent required.
• At least 1 year of office services experience, preferably within a legal, banking, or large corporate setting.
• Working knowledge of copy, print, scanning, mailroom, and general back-office support functions.
• Demonstrated customer service skills with the ability to build positive relationships across diverse teams and clients.
• Strong attention to detail, time management, and organizational skills in a deadline-driven environment.
• Ability to handle confidential information with discretion and exercise sound judgment when making routine decisions.
• Capable of lifting up to 50 lbs. regularly and remaining on your feet for most of the workday.
• Comfortable using office equipment and troubleshooting minor issues with copiers, scanners, and related machines.