We are looking for an HR Generalist to support employee leave and accommodations programs for a services organization in Dallas, Texas. This contract-to-permanent position is ideal for someone who brings strong knowledge of leave administration, compliance requirements, and employee support practices while working effectively in a collaborative team environment. The role centers on managing a high volume of leave-related cases, partnering with internal stakeholders, and delivering responsive service to employees across multiple programs.
Responsibilities:
- Administer employee leave programs with a primary focus on absence management, ensuring timely handling of requests and accurate case oversight.
- Coordinate and manage processes related to FMLA, ADA accommodations, military leave, and short-term and long-term disability programs.
- Apply state-specific leave requirements, including California leave regulations, to maintain compliance and support consistent employee guidance.
- Serve as a point of contact for employees and internal partners by answering questions, resolving issues, and providing a high level of customer service throughout the leave process.
- Maintain accurate records and updates within HRIS or benefits administration systems, including documentation, status tracking, and case details.
- Use Microsoft Excel and other Office tools to organize data, review trends, and support reporting related to leave activity.
- Partner with HR team members and cross-functional contacts to ensure smooth coordination of employee support and case management.
- Participate in onboarding and training activities, quickly learning team processes and contributing effectively within a hands-on work environment.
- Support ticket-based or service-oriented workflows and adapt to evolving service platforms and processes as business needs change.
- At least 2 years of experience in human resources, with direct involvement in leave of absence administration or related employee support functions.
- Working knowledge of FMLA, ADA accommodations, short-term disability, long-term disability, and military leave administration.
- Experience interpreting and applying state leave requirements, including California labor and leave laws.
- Familiarity with HRIS, Workday, or other benefits administration systems used to manage employee records and leave cases.
- Proficiency in Microsoft Office, especially Excel, including functions such as VLOOKUPs and pivot tables.
- Strong customer service and communication skills, with the ability to handle sensitive employee matters professionally and accurately.
- Ability to work collaboratively in a team-oriented environment while remaining organized and responsive in a fast-paced setting.