We are looking for an HR Specialist to join a collaborative human resources team supporting employees and managers in New Castle, Delaware. This is a Long-term Contract opportunity offering a hybrid schedule and the chance to contribute to high-volume HR service delivery, onboarding coordination, and HR systems support. The ideal candidate brings strong attention to detail, comfort working across multiple platforms, and the ability to manage sensitive information with accuracy and professionalism.
Responsibilities:
- Provide first-level support for employee and manager inquiries related to HR system access, resolving issues within assigned permissions and directing more complex cases to the appropriate support team.
- Coordinate job offer and onboarding activities, ensuring required steps are completed accurately and on schedule for new hires.
- Maintain data quality between SuccessFactors and iCIMS by entering, reviewing, and validating information across connected systems.
- Oversee onboarding tasks such as workflow administration, pre-employment requirements, and employment eligibility documentation.
- Support position-related updates and organizational data maintenance within SuccessFactors.
- Serve as a key point of coordination between hiring managers and employees to facilitate smooth HR processes and timely communication.
- Monitor and respond to inquiries submitted through the HR service portal while helping the team manage a high volume of service tickets.
- Assist with additional shared services activities, including data corrections, compensation-related questions, HR policy guidance, and time-related inquiries.
- Bachelor’s degree or equivalent academic background in Human Resources or a related discipline.
- At least 3 years of experience in HR administration, shared services, or HR operations support.
- Hands-on experience with onboarding processes, HRIS platforms, and employee data management.
- Familiarity with systems such as SuccessFactors, iCIMS, or similar recruiting and HR technology tools.
- Proficiency in Microsoft Office applications, including Excel and Word, along with experience using collaboration tools such as Teams and Outlook.
- Strong attention to detail with the ability to handle confidential information in a regulated or policy-driven environment.
- Effective communication skills and a team-oriented approach to supporting employees, managers, and internal stakeholders.
- Knowledge of employee relations practices and HR administrative processes in a structured business setting.