We are looking for an experienced EDI Analyst to support critical integration processes that connect business operations, order flow, inventory activity, shipping, and invoicing across the organization. This Long-term Contract position is based in Ann Arbor, Michigan, and offers the opportunity to work in a dynamic manufacturing environment where technology plays a direct role in daily operations. The ideal candidate will strengthen transaction reliability, improve partner connectivity, and help optimize integration performance across enterprise systems and external trading networks.
Responsibilities:
- Oversee data exchange processes tied to Dynamics 365 Finance & Operations, ensuring accurate movement of information across order management, warehouse activity, fulfillment, shipping, and billing functions.
- Administer and support enterprise EDI platforms and related integration tools used to connect with retail partners and other external business systems.
- Monitor, analyze, and resolve issues affecting X12 document flows such as purchase orders, acknowledgments, advance ship notices, invoices, inventory updates, change orders, and functional acknowledgments.
- Troubleshoot interface failures involving data entities, OData services, APIs, middleware, scheduled jobs, and file-based integrations to maintain stable transaction processing.
- Coordinate onboarding of new trading partners by gathering requirements, validating mappings, guiding testing, and supporting production readiness.
- Ensure ongoing adherence to customer routing guides and partner-specific EDI standards to reduce compliance issues and operational disruptions.
- Identify root causes of chargebacks and implement validation checks, workflow improvements, and corrective actions to minimize recurrence.
- Support integration-related activities for system rollouts, including test execution, cutover preparation, and post-implementation stabilization.
- Develop and maintain technical documentation, mapping references, operational procedures, monitoring practices, and reconciliation records for supported integrations.
- Collaborate with internal stakeholders, external vendors, and trading partners to improve visibility, reliability, and efficiency across connected business processes.
- At least 5 years of experience working with EDI, system integrations, or enterprise business application connectivity.
- Hands-on experience supporting Microsoft Dynamics 365 Finance & Operations or Dynamics 365 Supply Chain Management integrations.
- Strong understanding of data entities, data management processes, OData services, and batch-based integration methods within D365 environments.
- Practical experience with enterprise EDI solutions such as TrueCommerce, Cleo, or comparable platforms.
- Solid knowledge of X12 transaction sets including 850, 855, 856, 810, 846, 860, and 997.
- Experience working with APIs, file transfer methods, and structured integration interfaces in complex business environments.
- Ability to interpret technical specifications, apply modeling techniques, and document integration logic clearly for operational and project use.