We are looking for a dependable Dispatcher to join our operations team in Wisconsin. This contract opportunity is ideal for someone who thrives in a fast-moving warehouse and delivery setting and can keep daily transportation activity organized and on schedule. The person in this role will coordinate driver assignments, oversee package flow, and help maintain efficient last-mile delivery performance through strong communication and close attention to detail.
Responsibilities:
- Organize the morning dispatch process by preparing outbound volume, arranging packages, and creating efficient daily delivery runs for drivers.
- Scan, tag, and sort shipments accurately to support smooth handling throughout the warehouse and delivery cycle.
- Oversee active delivery routes in real time and make adjustments that improve timeliness and overall route efficiency.
- Review geofence setup and accuracy to help ensure delivery activity is tracked correctly within designated service areas.
- Investigate and resolve shipment exceptions quickly, including missing packages, failed drop-offs, and age-verification related issues.
- Maintain up-to-date package status records and follow shipments through each stage of the delivery process.
- Coordinate scheduling for independent contractor drivers and confirm adequate coverage for daily operating needs.
- Monitor live messaging channels and respond promptly to operational questions or emerging delivery concerns.
- Audit proof-of-delivery photos to verify completion standards and support accurate documentation.
- Previous experience in dispatch, logistics coordination, or transportation support within a fast-paced operation.
- Ability to manage multiple priorities while maintaining accuracy and meeting time-sensitive deadlines.
- Strong communication and customer service skills, with the ability to work effectively across drivers, warehouse staff, and operations teams.
- Comfort using dispatch platforms, package tracking tools, and general computer-based systems.
- Proven problem-solving ability when handling route changes, delivery exceptions, and coverage challenges.
- High level of organization and attention to detail in shipment tracking, scheduling, and documentation.
- Availability to work in a permanent, on-site role in New Berlin, Wisconsin.