We are looking for an accomplished delivery leader to guide a complex Adobe-based digital program for a major healthcare and life sciences client in Somerville, Massachusetts. This role is responsible for aligning global teams, client priorities, and delivery commitments to achieve successful outcomes across a long-term, high-visibility engagement. The position calls for strong consulting judgment, financial and operational oversight, and the ability to lead sophisticated platform work within regulated environments.
Responsibilities:
- Direct end-to-end execution of a large-scale Adobe experience initiative, overseeing planning, implementation, launch activities, and post-release support.
- Take ownership of program performance by monitoring timelines, scope, financial results, delivery quality, and key risks, while providing transparent updates to stakeholders.
- Act as the primary senior delivery contact for client leaders, strengthening executive relationships and helping identify issues and growth opportunities early.
- Develop and refine integrated delivery roadmaps and staffing plans across distributed teams in multiple regions as program needs change.
- Coordinate cross-disciplinary leaders to keep separate workstreams aligned around shared milestones and committed launch dates.
- Define and enforce program governance, including decision-making structures, approvals, change management, escalation paths, and reporting routines.
- Anticipate dependencies and delivery risks across internal and external teams, adjusting sequencing and execution plans to maintain commitments.
- Incorporate validation, security review, compliance documentation, and audit readiness into the delivery schedule from the outset.
- Ensure regional and country-specific requirements are accounted for early in solution planning, including markets with strict regulatory or data residency expectations.
- Use AI-enabled delivery practices within client compliance boundaries and mentor team members to strengthen long-term delivery leadership on the account.
- 10+ years of experience leading enterprise digital delivery programs with accountability for outcomes, execution, and client success.
- Extensive background delivering Adobe solutions in production environments, including Adobe Experience Manager and related platform capabilities.
- Proven experience with Adobe Edge Delivery Services in live implementations and a solid understanding of enterprise delivery constraints.
- Strong consulting and stakeholder management skills, with the ability to engage confidently with executive client and internal leadership.
- Demonstrated success leading global programs involving distributed teams, complex dependencies, and fixed delivery timelines.
- Knowledge of regulated delivery environments, including validation, compliance, security review, and audit support requirements.
- Experience managing delivery financials, resource planning, and operational health across multi-year engagements.
- Familiarity with digital project leadership, project management practices, and Adobe Experience Manager (AEM) ecosystems.