We are looking for a detail-oriented Credit Risk Representative I to join our team in Rochester, New York. This Long-term Contract opportunity is ideal for someone who can evaluate client financial information, exercise sound judgment, and support payroll-related decisions in a fast-paced environment. The role combines risk analysis, cross-functional communication, and due diligence work to help protect the business while maintaining a high level of client support. This position follows a hybrid schedule with three days in the office and two days working remotely.
Responsibilities:
- Review new and existing client accounts to identify financial risk and determine appropriate payroll funding and processing needs.
- Perform due diligence by gathering and validating information through credit reporting resources, public record searches, and internal systems.
- Analyze risk indicators and make informed recommendations that support both service quality and responsible risk control.
- Communicate findings clearly with clients and internal teams to resolve questions, confirm details, and move cases forward efficiently.
- Apply established credit risk practices to support business decisions related to account setup, maintenance, and payroll activity.
- Manage a high volume of assessments during peak seasonal periods, especially around year-end and the beginning of the calendar year.
- Maintain accurate documentation of research, decisions, and supporting information within company tools and databases.
- Experience in credit review, financial risk evaluation, payroll operations, or a related business support function.
- Strong ability to assess information critically and make decisions based on multiple data sources.
- Effective verbal and written communication skills for working with clients and internal business partners.
- Proficiency in using databases, reporting platforms, and internal tools to research and document findings.
- Ability to work independently while managing priorities in a deadline-driven environment.
- Solid understanding of due diligence practices, risk mitigation principles, and thorough documentation standards.
- Comfortable working in a hybrid arrangement with regular in-office attendance in Rochester, New York.