A growing, boutique consulting company with a lively, collaborative culture are looking for someone to join their dynamic team as a Client Liaison.
The role serves as the primary point of contact for prospective and current patients, helping educate individuals about the model that it being offered, nurturing leads, and supporting physician practices. The position combines customer service, relationship management, sales support, patient engagement, CRM management, and operational coordination in a fast-paced healthcare environment.
The position offers a yearly compensation range of $60,000-$63,000 + bonus + health, vision, dental, 401k, PTO and more.
Responsibilities:
- Build and maintain productive relationships with physicians, clinic staff, and patients to ensure clear and responsive communication.
- Coordinate with internal and external stakeholders to support operational initiatives, monitor progress, and help drive successful outcomes.
- Assist in organizing project plans, tracking milestones, and following up on action items to keep assignments moving forward.
- Support the development of client-facing marketing pieces by working with creative partners such as designers, writers, and print vendors.
- Help review and prepare digital and print content to ensure materials are accurate, well-crafted, and aligned with client needs.
- Respond to questions and service requests in a thorough and attentive manner, resolving issues promptly and escalating concerns when appropriate.
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
- At least 2 years of experience in patient services, customer support, client coordination, or a related role.
- Minimum of a Bachelor's Degree required.
- Strong interpersonal skills with the ability to act as an effective point of contact between multiple audiences.
- Excellent verbal and written communication skills.
- Ability to manage several priorities at once while maintaining attention to detail.
- Proficiency with standard office and communication tools used for scheduling, documentation, and correspondence.