A healthcare company is looking for an experienced and dependable Clinic Coordinator to support a busy neurosurgery practice. This Clinic Coordinator position is ideal for someone who enjoys creating a welcoming patient experience while keeping front-office operations organized and efficient. The Clinic Coordinator will work closely with clinical staff and providers to coordinate appointments, maintain accurate documentation, and help ensure each day runs smoothly.
Key Responsibilities:
- Coordinate patient visits, follow-up appointments, and procedure scheduling to maintain an efficient daily workflow.
- Serve as a central point of contact for patients, the surgeon, and external medical offices, ensuring timely and clear communication.
- Maintain patient charts and office documentation with a high level of accuracy while protecting confidential information.
- Review insurance details, support authorization processing, and respond to routine billing-related questions from patients.
- Help keep clinic operations on track by organizing front-desk activities, preparing rooms for visits, and monitoring the provider calendar.
- Provide day-to-day administrative support to the neurosurgery team, including phone coverage, file organization, and data entry tasks.
- Manage office supply levels and coordinate replenishment to support uninterrupted clinic operations.
Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
Qualifications:
- At least 2 years of experience in an administrative or medical office role, ideally within a specialty practice.
- Strong ability to prioritize multiple tasks and stay organized in a fast-paced healthcare setting.
- Excellent communication and interpersonal skills with a detail-oriented, patient-centered approach.
- Experience using electronic medical record systems and working knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
- Familiarity with medical terminology, insurance verification, and authorization processes is preferred.
- Ability to handle sensitive patient and business information with discretion and sound judgment.
- Comfortable managing multi-line phone systems, customer service interactions, and general front-desk coordination responsibilities.