San Mateo, CA | Remote Flexibility Available Jennifer Fukumae with Robert Half's Financial Services Division is partnering with a growing, client-focused wealth management firm in San Mateo that is looking to add a Client Service Associate to its team. This is a great opportunity to join an expanding advisory practice and work closely with Financial Advisors to support high-net-worth clients and their day-to-day financial needs. The firm offers a collaborative team environment, a strong focus on client relationships, and the flexibility to work remotely.
Key Responsibilities
- Coordinate new account openings, account transfers, and ongoing account maintenance.
- Process beneficiary changes, address updates, money movement requests, and other account-related transactions.
- Assist with insurance applications and related paperwork, including gathering and organizing required client information.
- Communicate directly with clients via phone and email to gather documentation, provide updates, and address account-related questions.
- Work with custodians, financial advisors, and internal team members to ensure client requests are handled accurately and efficiently.
- Review account paperwork and documentation for accuracy and completeness prior to submission.
- Maintain organized and up-to-date client records, ensuring proper documentation and recordkeeping.
- Provide day-to-day administrative and operational support to Financial Advisors and the broader advisory team.
- Assist with additional client service initiatives and operational projects as needed.
- 2–3+ years of client service or operations experience within an RIA, wealth management firm, broker-dealer, or similar financial services environment.
- California Life Insurance License required, or ability to obtain immediately upon joining.
- Comfortable communicating directly with clients by phone and email.
- Hands-on experience with account openings, account maintenance, money movement, and client documentation.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Professional, service-oriented approach with the ability to handle sensitive client information and conversations with discretion.
- Ability to manage multiple priorities while maintaining a high level of accuracy and follow-through.
Jennifer Fukumae is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. Reach out via LinkedIn or email to start a conversation.