We are looking for a Claims Coordinator to join an organization in Golden Valley, Minnesota on a Long-term Contract basis. This role supports the day-to-day coordination of insurance claims activity across multiple claim categories while serving as a key point of contact for internal teams and leadership. The position is best suited for someone who is organized, comfortable with technology, and confident managing follow-up tasks in a fast-moving environment. This opportunity follows a hybrid schedule with time in the office three days each week.
Responsibilities:
- Oversee incoming claim-related requests through the internal ticketing process and ensure each item is tracked through resolution.
- Coordinate administrative support for workers’ compensation, general liability, property, and vehicle-related claims, with an emphasis on timely documentation and follow-up.
- Communicate with restaurant managers, field teams, and internal stakeholders to gather details, provide updates, and keep claims moving forward.
- Partner with the manager on more complex matters while independently handling routine claim activity and status monitoring.
- Serve as an advisory resource to field teams and safety-related partners when claim questions or incident concerns arise.
- Maintain accurate records, organize claim files, and prepare reports that support claim visibility and operational follow-through.
- Assist with fleet insurance claim coordination involving company vehicles and standard workplace incident cases.
- Monitor open cases closely and follow up with the appropriate parties to help drive completion of next steps.
- At least 2 years of experience in claims support or insurance-related coordination work.
- Hands-on knowledge of workers’ compensation claims, along with exposure to general liability, property, and auto claims.
- Strong administrative skills with the ability to manage multiple cases, updates, and deadlines at once.
- Proficiency with Outlook, Excel, and digital systems used for case tracking and communication.
- Ability to communicate clearly and professionally with restaurant leaders, field teams, and internal partners.
- Comfort working in a hybrid setting with availability to be onsite in Golden Valley, Minnesota three days per week.
- Familiarity with the insurance environment and confidence navigating claim documentation and follow-up processes.