We are looking for a Billing Clerk to support a busy billing operation in Dallas, Texas. This Long-term Contract position is ideal for someone who thrives in a digital, paperless setting and enjoys using technology to improve accuracy and efficiency. The right candidate brings strong experience with service-based or legal-style billing, works confidently with billing software and Excel, and can manage deadlines while maintaining high-quality client service.
Responsibilities:
- Manage the billing process from draft invoice preparation through final issuance, ensuring each step is completed accurately and on schedule.
- Partner with operational, audit, tax, and administrative teams to coordinate billing activity and resolve issues that could delay invoicing.
- Examine and adjust invoices to align with client-specific billing rules, engagement terms, and internal standards.
- Submit bills through electronic invoicing platforms and track acceptance, rejections, and required corrections.
- Investigate account questions, correct billing variances, and respond promptly to internal stakeholders and client requests.
- Track work in progress, receivable balances, write-ups, write-downs, and related billing performance indicators to support financial visibility.
- Maintain organized billing documentation and help ensure adherence to company policies as well as customer requirements.
- Prepare recurring and ad hoc billing reports and contribute to month-end close activities.
- Support follow-up efforts on outstanding balances and assist with collection-related communication when needed.
- At least 3 years of billing experience within a services environment, including law firm or similar industry exposure.
- Hands-on experience with practice management or time-and-billing software used to support complex client invoicing.
- Solid knowledge of billing operations, invoice review processes, and compliance with client billing instructions.
- Advanced proficiency in Microsoft Excel along with practical working knowledge of other Microsoft Office applications.
- Strong accuracy, organization, and attention to detail in a deadline-driven setting.
- Ability to balance multiple assignments effectively while maintaining responsiveness and quality.
- Clear communication skills and sound judgment when resolving billing issues or answering inquiries.
- Familiarity with systems and tools such as ProLaw, CCH applications, legal billing platforms, or related billing technologies is preferred.