We are looking for a dependable Test Center Administrator to support daily operations at an exam site in Raleigh, North Carolina. This Long-term Contract position has a potential to become permanent and is ideal for someone who is comfortable assisting test takers, maintaining a secure environment, and handling routine administrative tasks in a structured setting. The role involves a mix of front-desk support, identity verification, and active monitoring of a web-based testing room to help ensure a smooth and compliant exam experience.
Responsibilities:
- Welcome candidates as they arrive and guide them through the check-in process in a courteous and attentive manner.
- Verify identification and confirm each test taker meets entry requirements before admission to the exam area.
- Conduct security screening by checking for prohibited items such as notes, calculators, or other unauthorized materials.
- Support the administration of computer-based credentialing and certification exams by assisting with basic testing procedures.
- Monitor the testing room at regular intervals throughout the day to help protect exam integrity and address any concerns promptly.
- Perform light administrative duties, including organizing materials, updating records, and maintaining an orderly reception area.
- Use computer applications confidently to manage scheduling, candidate check-in, and other testing-related tasks.
- Remain mobile during shifts, including standing, walking, and making frequent rounds within the testing site.
- Help maintain a calm, organized atmosphere for candidates testing in a small-site environment.
- At least 1 year of experience in administrative support, office coordination, or a similar customer-facing role.
- Ability to verify identity documents accurately and follow established security procedures.
- Comfortable using computers, web-based systems, and basic office applications.
- Strong attention to detail and the ability to enforce rules consistently and effectively.
- Capable of standing, walking, and moving through the testing center repeatedly during the workday.
- Effective communication skills with a detail-oriented approach to assisting candidates and addressing questions.
- Dependable, punctual, and able to work within a structured testing environment.
- Experience supporting secure testing, check-in, or compliance-focused processes is preferred.