We are looking for a detail-focused Surgery Scheduler to support a busy specialty practice in Oklahoma City, Oklahoma. This contract opportunity with potential for a permanent role is ideal for someone who can guide surgical cases from initial planning through the day of surgery while keeping patients, providers, and hospital partners aligned. The person in this role will help ensure each case is organized, documented accurately, and prepared within required timelines. Success in this position requires strong communication, sound judgment, and the ability to manage multiple priorities in a fast-paced healthcare setting.
Responsibilities:
- Coordinate neurosurgical procedure dates by aligning the availability of surgeons, patients, and hospital operating room resources.
- Arrange operating room time and verify all case details, including planned procedures, expected case length, required equipment, implants, and outside vendor support.
- Manage schedule changes efficiently by updating calendars, resolving conflicts, and notifying everyone involved when cases are moved or canceled.
- Identify needed pre-surgical tests and specialist clearances, then track outstanding items to make sure deadlines are met before surgery.
- Communicate preoperative instructions to patients, answer non-clinical questions, and direct medical concerns to the appropriate clinical team member.
- Record scheduling updates, outreach efforts, and case progress in the electronic medical record and tracking systems so the care team has current visibility into each case.
- Review incoming documentation for completeness and escalate missing information, abnormal findings, or unresolved issues to the surgeon or clinical staff.
- Work closely with hospital schedulers and internal authorization teams to confirm required approvals and paperwork are in place prior to the procedure.
- Monitor upcoming surgical cases proactively and raise potential delays early to reduce the risk of last-minute cancellations.
- High school diploma or equivalent.
- At least 2 years of experience in surgery scheduling, medical office coordination, or a similar healthcare support role.
- Practical understanding of medical terminology and preoperative workflow requirements.
- Experience using electronic medical records and scheduling platforms, including Epic EMR.
- Strong written and verbal communication skills with a detail-oriented and compassionate approach to patient interactions.
- Excellent organizational skills with the ability to manage multiple cases, deadlines, and follow-up tasks at the same time.
- Familiarity with insurance verification and prior authorization processes is preferred.
- Background supporting neurosurgery, orthopedics, spine, or hospital operating room scheduling is preferred.