Archived listing. The details below describe a past opening.
We are looking for a detail-oriented Receptionist to support daily front-desk operations for an IT software organization in Minneapolis, Minnesota. This contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and keeping administrative workflows organized. The role requires strong communication skills, attention to detail, and the ability to handle a high volume of phone activity with confidence and efficiency.
Responsibilities:
- Welcome visitors and provide a positive first impression while managing front-desk activities throughout the day.
- Operate a multi-line phone system, answer incoming calls promptly, and direct inquiries to the appropriate departments or team members.
- Monitor and distribute incoming and outgoing mail to help maintain smooth daily office communication.
- Maintain an organized reception area and support general administrative tasks as needed.
- Coordinate message taking and call routing with accuracy to ensure timely follow-up.
- Assist with basic clerical duties such as filing, record updates, and document handling.
- Respond to routine questions from callers and guests in a courteous and attentive manner.
- Experience performing front-desk or receptionist-related duties in a detail-oriented office environment.
- Ability to manage a multi-line or switchboard phone system with a high level of accuracy.
- Strong verbal communication skills and a customer-focused approach to handling inbound calls.
- Comfortable routing calls, taking detailed messages, and prioritizing multiple requests.
- Familiarity with mail handling, distribution, and basic administrative support tasks.
- Strong organizational skills and attention to detail in a fast-paced setting.
- Ability to maintain a courteous, reliable, and discreet approach when interacting with visitors and staff.