We are looking for an experienced Receptionist to support daily front-of-house operations in Washington, District of Columbia. This Contract position is ideal for someone who enjoys creating a welcoming environment, coordinating meeting logistics, and delivering attentive service to guests, clients, and employees. The role requires strong communication skills, sound judgment, and the ability to manage multiple requests while maintaining a detail-oriented and hospitality-focused presence. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].
Responsibilities:
- Welcome visitors warmly and create a high-quality arrival experience from check-in through departure.
- Guide guests to assigned meeting spaces, notify hosts promptly, and help ensure appointments begin smoothly.
- Answer and route incoming calls effectively, providing accurate information and handling inquiries efficiently.
- Coordinate meeting room reservations through designated scheduling tools, documenting audiovisual, layout, and catering needs with precision.
- Oversee the reception inbox and respond to messages promptly to support timely service and communication.
- Arrange transportation, visitor access, and office accommodations for employees, clients, and visiting professionals as needed.
- Support conference room readiness by assisting with beverage and food setup and coordinating outside catering vendors when required.
- Build working knowledge of the office, surrounding area, and nearby services in order to provide helpful recommendations and guest assistance.
- Partner with internal teams to maintain seamless service, consistent communication, and a collaborative guest-focused approach.
- Provide occasional evening support for hosted meetings or client events when business needs require it.
- Experience performing front desk or receptionist duties in an office, hospitality, or client-facing setting.
- Ability to manage a multi-line phone system and handle a high volume of inbound calls courteously and accurately.
- Proficiency with meeting scheduling, calendar coordination, and conference room booking processes.
- Strong verbal and written communication skills with a courteous and service-oriented demeanor.
- Ability to prioritize tasks, manage timelines, and remain organized while balancing multiple requests.
- Experience interacting with clients, visitors, vendors, and internal stakeholders in an effective manner.
- Comfort working with Microsoft Outlook and other office-based systems used for scheduling and communication.
- Flexibility to support occasional after-hours functions or special events as needed.