Archived listing. The details below describe a past opening.
We are looking for an experienced and service-oriented Receptionist to support daily front-of-house operations. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, coordinating guest services, and keeping reception and meeting room activities running smoothly. The person in this role will serve as a key point of contact for visitors, employees, and clients while delivering a detail-oriented, high-touch experience at all times. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].
Responsibilities:
- Welcome visitors warmly, provide a high level of customer care, and create a smooth arrival experience from check-in through departure.
- Escort guests to assigned meeting spaces, notify hosts promptly upon arrival, and help ensure meetings begin without delay.
- Answer and direct incoming calls with care, handling both internal and external inquiries efficiently through a multi-line phone system.
- Coordinate conference room reservations using scheduling tools such as Outlook and other booking platforms, while capturing room setup, audiovisual, and catering needs accurately.
- Monitor the reception email inbox throughout the day and respond to requests in a timely and organized manner.
- Support meeting and event operations by assisting with room preparation, beverage service, food setup, and external catering coordination.
- Arrange transportation and other guest-related services, including special requests, local recommendations, and logistics support for employees and clients.
- Manage visitor access, office scheduling, and pass distribution while maintaining organized front desk procedures and vendor-related records.
- Partner closely with hospitality and other internal teams to maintain clear communication and deliver a consistent, service-focused experience.
- Provide occasional evening support for client events or functions when business needs require additional front-of-house coverage.
- Previous experience in a receptionist, front desk, concierge, or client-facing administrative role.
- Strong ability to operate a multi-line phone or switchboard system while maintaining accuracy.
- Experience scheduling meeting rooms, coordinating calendars, and managing time-sensitive requests in a busy office setting.
- Excellent verbal and written communication skills with a detail-oriented and customer-focused approach.
- Comfortable handling inbound calls, visitor interactions, and cross-functional coordination with internal teams and external vendors.
- Proficiency with Microsoft Outlook and general office software used for scheduling, email management, and daily reception tasks.
- Ability to stay organized, manage multiple priorities at once, and maintain attention to detail in a fast-paced environment.
- Flexibility to support occasional evening client functions as needed.