We are looking for a service-oriented Receptionist to support daily front desk operations at our location. This Contract position is ideal for someone with a strong hospitality mindset who enjoys creating a welcoming experience for guests, visitors, and employees. The role requires excellent communication, a client-focused approach in a customer-facing environment, and the ability to learn processes quickly through hands-on onsite training.
Responsibilities:
- Welcome guests, employees, and vendors with a detail-oriented and friendly approach while ensuring a positive front desk experience.
- Manage incoming calls, route inquiries to the appropriate contacts, and provide clear information in a timely manner.
- Coordinate visitor check-in procedures and help maintain site access and security protocols for all arrivals.
- Handle routine administrative support such as filing, photocopying, document preparation, and other clerical tasks.
- Receive, sort, and distribute mail, packages, and courier deliveries accurately across the office.
- Maintain organized reception and common areas to support an efficient workplace environment.
- Use Microsoft Office applications and other workplace systems to complete data entry, correspondence, and basic reporting tasks.
- Participate in onsite training to learn internal procedures, service expectations, and front desk operations effectively.
- Previous experience in hospitality or a customer-facing reception role is required.
- Strong verbal and written communication skills with a detail-oriented and personable demeanor.
- Ability to interact confidently with visitors, clients, and internal staff in a well-presented environment.
- Proficiency with Microsoft Word, Excel, and PowerPoint for everyday administrative tasks.
- Comfortable performing clerical duties such as typing, filing, photocopying, and handling mail.
- Able to manage multiple responsibilities at once while staying organized and attentive to detail.
- Understanding of visitor management, switchboard support, and general front desk procedures.
- Willingness to work onsite and learn job-specific processes through hands-on training.