We are looking for an experienced Receptionist to support front-of-house operations and event coordination for a Contract position based in Atlanta, Georgia. This role serves as a key point of contact for guests, employees, and vendors while helping deliver a detail-oriented, hospitality-driven workplace experience. The ideal candidate brings strong communication skills, confidence using Microsoft Office, and the ability to keep daily reception and event activities organized in a fast-paced environment. Prior experience in hospitality or hotel settings would be an advantage.
Responsibilities:
- Welcome visitors, manage check-ins, and provide clear guidance to guests while maintaining a detail-oriented and service-focused front desk presence.
- Partner closely with workplace and events teams to ensure meetings and onsite functions are executed smoothly within the office environment.
- Prepare event and meeting spaces by confirming room setup, catering arrangements, hospitality stations, and overall presentation standards.
- Perform pre-event readiness reviews and follow up after events to identify service enhancements and operational improvements.
- Oversee guest-facing support during events, including badge distribution, visitor verification, directions, and adherence to access procedures.
- Maintain visible support across reception, front-of-house, and common areas to promote a consistent and welcoming guest experience.
- Coordinate with internal teams and external vendors to confirm resources, equipment, and services are available as scheduled.
- Monitor workplace safety, security, and policy compliance during daily operations and events, escalating concerns when needed.
- Provide day-to-day guidance to front-of-house staff and workplace coordinators to reinforce service expectations and operational consistency.
- Previous experience in reception, front desk, workplace operations, hospitality, or a similar customer-facing role.
- Strong working knowledge of Microsoft Office Suite, with the ability to manage administrative and communication tasks efficiently.
- Excellent verbal and written communication skills, with a detail-oriented approach to guest, employee, and vendor interactions.
- Ability to coordinate logistics, manage competing priorities, and remain organized in a dynamic environment.
- Familiarity with visitor management, access procedures, and workplace or event support practices.
- Sound judgment in following policies, safety procedures, and compliance standards during front-of-house operations.
- Experience collaborating across teams to support service delivery, planning, and process improvements.
- Hotel or broader hospitality industry experience is preferred.