Archived listing. The details below describe a past opening.
A Healthcare Company is looking for an Inpatient Care Coordinator to provide telephonic patient care coordination support for the Care Management team. This Inpatient Care Coordinator is responsible for making outbound calls to patients and providers, documenting care details accurately, monitoring discharge activity, and assisting with follow-up care activities. The Inpatient Care Coordinator is detail-oriented, organized, and comfortable managing a high volume of cases in a fast-paced healthcare environment.
Key Responsibilities:
- Make daily outbound calls to patients and providers to support care coordination efforts.
- Document patient and provider interactions in flow sheets and tracking systems accurately and timely.
- Perform data entry for an average caseload of 20–50 cases per day.
- Monitor hospital discharge logs and identify or flag high-risk patients for follow-up.
- Complete Health Risk Assessments under the guidance of a nurse.
- Check voicemail and fax inboxes regularly and respond promptly to incoming messages.
- Provide coverage and support for other coordinators as needed.
Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
Qualifications:
- Minimum of 1 year of experience in a physician office, clinic, or healthcare, utilization management, or care management setting preferred. Based on general knowledge.
- Bachelor’s degree accepted in lieu of direct experience; training will be provided. Based on general knowledge.
- Strong verbal and written communication skills with the ability to interact professionally with patients, providers, and internal team members. Based on general knowledge.
- Effective time management skills with the ability to prioritize tasks and manage a high-volume workload. Based on general knowledge.
- Proficiency in Microsoft Word, Outlook, and Excel. Based on general knowledge.
- Strong organizational skills and attention to detail. Based on general knowledge.
- Ability to work independently while also collaborating with a team. Based on general knowledge.