Archived listing. The details below describe a past opening.
A growing service organization is seeking a Project Manager to oversee the coordination and execution of customer projects from initial scheduling through final invoicing. This role serves as the central point of communication between field technicians, customers, and internal teams to ensure projects are completed on time, accurately documented, and billed appropriately. The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing multiple projects simultaneously in a fast-paced environment. Experience working in an ISO 17025 laboratory, metrology, calibration, testing, or quality-focused environment is highly preferred.
Responsibilities
- Coordinate and manage customer projects from scheduling through completion.
- Maintain project schedules and ensure milestones and deadlines are met.
- Communicate with customers regarding upcoming service dates, scheduling changes, and project status updates.
- Conduct regular follow-ups with field technicians to monitor job progress and resolve issues.
- Review and audit project documentation for accuracy and completeness.
- Ensure project records are properly maintained for compliance and audit purposes.
- Coordinate with internal teams to facilitate timely invoicing and month-end close requirements.
- Track project activity using Excel and company systems.
- Confirm customer site requirements, safety protocols, and access needs prior to project execution.
- Identify process improvement opportunities and help develop standardized procedures and templates.
- Serve as a resource for project-related questions and escalations.
Preferred Qualifications
- Experience with Oracle NetSuite.
- Experience supporting field service, operations, logistics, or service-based organizations.
- Exposure to ISO standards, particularly ISO 17025 or ISO 9001.
- Experience supporting audit, compliance, or quality management processes.
Qualifications
- 3+ years of project coordination, project management, operations, logistics, or related experience.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent attention to detail and documentation practices.
- Strong verbal and written communication skills.
- Ability to work independently and drive projects to completion.
- Experience coordinating schedules, resources, and deadlines in a customer-focused environment.
- Proficiency with Microsoft Excel.
Desired Soft Skills
- Proactive and solutions-oriented.
- Strong sense of urgency and accountability.
- Effective communicator who can build relationships across teams.
- Comfortable working with field-based employees and managing competing priorities.
- Process-driven with a continuous improvement mindset.
Work Environment
- Primarily remote position.
- Houston-area candidates preferred.
- Occasional visits to the office and customer sites may be requested to gain operational knowledge and support project execution.