Archived listing. The details below describe a past opening.
We are looking for an experienced Office Services Manager to support the day-to-day operations of a bankruptcy practice in Phoenix, Arizona. This role blends administrative leadership, practice coordination, financial oversight, and cross-functional collaboration to help attorneys and staff deliver high-quality client service. The ideal candidate brings strong organizational judgment, legal operations knowledge, and the ability to manage multiple priorities in a service-focused environment.
Responsibilities:
- Oversee the daily administrative rhythm of the bankruptcy practice, ensuring meetings, schedules, communications, and follow-up activities remain organized and on track.
- Guide the client intake and matter opening process by coordinating screenings, conflict checks, and file setup in alignment with firm procedures.
- Provide operational support for case activity, including assistance with legal documents, information gathering, and electronic court filings when needed.
- Support the financial management of the practice by helping with budgets, expense monitoring, billing coordination, and matter-related administration.
- Maintain visibility over deadlines, recurring deliverables, and strategic initiatives to help the group meet business and client service objectives.
- Monitor practice-related systems such as Best Case and ECFx, helping maintain proper usage, compliance, and data accuracy.
- Partner with marketing efforts by organizing campaigns, client development events, directory submissions, and other business development activities.
- Prepare and distribute practice reports covering areas such as productivity, financial performance, staffing, and matter status for leadership review.
- Coordinate team meetings, develop agendas, document important outcomes, and follow through on assigned action items.
- Act as a central point of contact with departments such as accounting, human resources, marketing, information technology, and training while handling confidential matters with discretion.
- At least 5 years of experience in legal operations, paralegal support, practice administration, or a related office management role.
- Bachelor’s degree in business administration, legal studies, management, or a comparable field is preferred; equivalent experience will also be considered.
- Strong command of Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint.
- Familiarity with legal billing, document management, time entry, client relationship management, and practice support platforms is preferred.
- Demonstrated ability to manage competing deadlines, coordinate follow-up, and keep detailed administrative processes moving efficiently.
- Effective written and verbal communication skills with the ability to work professionally with attorneys, staff, clients, and leadership.
- Experience supporting office services functions such as document handling, supply coordination, mailroom activities, and conference call logistics is beneficial.