Archived listing. The details below describe a past opening.
We are looking for an Office Services Associate (Repro) to support day-to-day back-office operations for a client site. This is a Contract position focused on reprographics, mail handling, and document intake, while also providing assistance across additional office support functions as needed. The ideal candidate brings strong customer service, sound judgment, and the ability to manage multiple requests in a fast-paced environment.
Responsibilities:
- Maintain accurate service logs and confirm all work requests are fully documented before production begins.
- Complete copy, print, scanning, mail, and intake assignments in accordance with site procedures and client expectations.
- Organize incoming work by urgency and required turnaround times to ensure deadlines are consistently achieved.
- Communicate promptly with clients or leadership regarding project status, scheduling concerns, or issues that may affect delivery.
- Perform basic troubleshooting on office equipment and escalate more complex technical problems when necessary.
- Conduct quality checks on completed work to ensure accuracy, presentation, and adherence to instructions.
- Replenish paper, toner, and other production supplies to keep equipment ready for continuous operation.
- Handle confidential materials with discretion and follow company and client policies for secure document processing.
- Support related office services functions such as hospitality, reception, facilities, or audio/visual assistance when business needs require it.
- High school diploma or equivalent required.
- At least 1 year of experience in office services, copy services, mailroom support, or a similar administrative environment.
- Background in a legal, financial, or large corporate setting is preferred.
- Demonstrated ability to deliver strong customer service and work effectively with both clients and internal teams.
- Strong organizational skills with close attention to detail and the ability to manage competing priorities.
- Comfortable handling sensitive information and making sound decisions within established guidelines.
- Ability to work on your feet for extended periods and regularly lift materials weighing up to 50 pounds.
- Familiarity with document scanning, mailroom processes, and multi-line phone support is beneficial.