Archived listing. The details below describe a past opening.
We are looking for an Office Services Associate to support daily back-office operations for a client site. This long-term contract position focuses on document production, mail handling, and related office support tasks while helping maintain a high standard of service for internal teams and external clients. The role is well suited to someone who is organized, service-minded, and comfortable working in a fast-paced, detail-focused environment.
Responsibilities:
- Manage incoming office service requests by reviewing job details, confirming instructions, and recording work accurately before processing begins.
- Complete day-to-day assignments involving copy, scan, intake, and mailroom activities while following site procedures and service expectations.
- Sequence and prioritize work to meet turnaround commitments, adjusting to changing deadlines and workload demands throughout the day.
- Communicate promptly with clients and supervisors regarding request status, delivery timing, and any issues that could affect completion.
- Perform basic troubleshooting on copiers, scanners, and related equipment, and escalate more complex problems when necessary.
- Inspect completed work for accuracy and quality, and help uphold consistent standards across team output.
- Replenish paper, toner, and other production materials to keep equipment ready for continuous operation.
- Handle documents and information with discretion, following company and client policies for confidentiality, security, and proper usage of resources.
- High school diploma or equivalent required.
- At least 1 year of experience in office services, copy center, mailroom, or similar administrative support work, ideally within a legal, banking, or large corporate setting.
- Working knowledge of document scanning, reprographics, mail handling, and general back-office support processes.
- Strong customer service and communication skills with the ability to build effective working relationships across diverse groups.
- Proven attention to detail, sound organizational ability, and the capacity to manage multiple assignments within deadline-driven environments.
- Ability to make good independent judgments, solve routine operational issues, and recognize when escalation is appropriate.
- Capable of standing for extended periods and regularly lifting materials weighing up to 50 pounds.
- Comfortable working overtime when needed and operating safely around office production equipment and supplies.