We are looking for an Office Services Associate to support daily administrative operations for a client site. This is a contract position focused on delivering dependable copy, mail, scanning, reception, and office support services in a fast-paced, detail-oriented environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage time-sensitive requests with accuracy and care.
Responsibilities:
- Manage incoming office service requests by reviewing instructions, confirming required details, and tracking assignments through established logs.
- Provide day-to-day support for copying, scanning, digital document handling, mail distribution, and intake activities while following site procedures.
- Organize work based on urgency and service commitments to ensure completed materials are processed and delivered on schedule.
- Communicate proactively with clients and leadership regarding job status, turnaround expectations, and any issues that could affect deadlines.
- Perform basic troubleshooting on office equipment and restock paper, toner, and other supplies to keep operations running smoothly.
- Check completed work for accuracy and presentation quality, including reviewing your own output and assisting with quality control for team deliverables.
- Support additional front-of-house and workplace services such as hospitality, reception, audio/visual coordination, and multi-line phone coverage as needed.
- Handle confidential documents with discretion and follow company and client policies related to security, compliance, and daily operations.
- Lift and move materials weighing up to 50 pounds as part of mailroom, copy, and document production responsibilities.
- High school diploma or equivalent required.
- At least 1 year of office services experience, preferably in a legal, banking, or large corporate setting.
- Working knowledge of back-office operations, including copy services, mailroom support, and document scanning.
- Demonstrated customer service skills with the ability to build positive relationships with clients and coworkers.
- Strong attention to detail, organization, and time management skills in a deadline-driven environment.
- Ability to make sound independent decisions, solve routine problems, and escalate issues appropriately when needed.
- Comfortable working with sensitive or confidential information while maintaining professionalism and discretion.
- Ability to collaborate effectively with diverse teams and remain adaptable in a fast-paced workplace.