We are looking for an Office Services Associate to support daily back-office operations and provide high-quality service to internal and client-facing teams. This is a Contract position suited for someone who thrives in a fast-moving work setting and can balance administrative support, document handling, and service coordination with accuracy and discretion. The ideal candidate brings strong communication skills, sound judgment, and the ability to keep multiple workflows moving efficiently while maintaining a dependable presence.
Responsibilities:
- Coordinate day-to-day office support activities across functions such as copy and print services, mail handling, document intake, reception, hospitality, and other administrative service areas as needed.
- Guide workflow for assigned service lines by prioritizing incoming requests, distributing tasks effectively, and helping ensure deadlines are met in a busy environment.
- Produce, scan, copy, and organize physical and electronic documents with close attention to quality, completeness, and confidentiality.
- Support mailroom operations by receiving, sorting, distributing, and processing inbound and outbound deliveries in a timely and accurate manner.
- Assist with front-desk and phone coverage, including answering a multi-line phone system, directing inquiries, and providing courteous assistance to employees and visitors.
- Monitor service standards and help reinforce established procedures, policy compliance, and consistent execution of office processes among team members.
- Handle sensitive business materials with discretion while maintaining organized records and dependable administrative support across departments.
- Identify service issues, resolve routine operational problems independently, and escalate more complex matters when additional leadership support is needed.
- High school diploma or equivalent required.
- At least 3 years of experience in office services, preferably within a legal, financial, or large corporate setting.
- Demonstrated experience supporting or leading team workflow, including adherence to procedures and tracking time or attendance practices.
- Working knowledge of Microsoft Office and comfort using office equipment and software related to copying, scanning, mail, and administrative support.
- Strong ability to manage multiple priorities at once and respond effectively to time-sensitive requests.
- Excellent verbal and written communication skills with the ability to build productive relationships with clients and coworkers.
- Strong attention to detail, sound judgment, and the ability to work with confidential information in a careful and accurate manner.
- Self-directed, dependable, and able to work effectively with diverse teams in a fast-paced environment.
