We are looking for a Network Administrator to help ensure the reliability, security, and performance of our technology environment in Savannah, Georgia. This role supports day-to-day network operations, resolves advanced technical issues, and keeps critical infrastructure running efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with enterprise networking equipment, and a proactive approach to maintaining secure and stable systems.
Responsibilities:
- Resolve advanced network incidents that are escalated beyond the initial support level, identifying root causes and restoring service in a timely manner.
- Deploy, configure, maintain, and improve core networking equipment, including routers, switches, firewalls, and wireless devices.
- Track network health and usage patterns through monitoring and diagnostic tools to identify issues, trends, and opportunities for improvement.
- Carry out software, firmware, and configuration updates to maintain system performance, reliability, and security.
- Support network security efforts by applying patches, managing user and device access, and following established compliance standards.
- Administer IP addressing, subnet design, and related network configuration settings across the environment.
- Investigate and resolve connectivity, hardware, and performance problems affecting local and broader network operations.
- Create and maintain clear technical documentation covering configurations, troubleshooting processes, and issue resolution details.
- Communicate technical findings, recommendations, and solutions effectively to both technical colleagues and non-technical users.
- At least 3 years of experience in network administration, network support, or a closely related IT infrastructure role.
- Working knowledge of TCP/IP, routing, switching, and common network protocols used in enterprise environments.
- Hands-on experience with Cisco networking equipment, including routers and LAN infrastructure.
- Familiarity with firewall technologies, wireless networking, and practical network security standards.
- Experience supporting enterprise network environments and diagnosing performance or connectivity issues.
- Strong analytical thinking and problem-solving skills with the ability to manage multiple priorities effectively.
- Clear written and verbal communication skills for documenting work and explaining technical information to diverse audiences.
- Industry certifications such as CompTIA Network+ or Cisco credentials are preferred.